Protecting your privacy
The www.propertytoretire.com.au website is owned by Property to Retire Pty Ltd, ACN 124 393 862 (Property to Retire). This Privacy Policy applies to, and should be read in conjunction with, the Terms and Conditions of our website.
By accessing or using our www.propertytoretire.com.au website (website), you agree to the Privacy Policy set out below.
Property to Retire is committed to protecting your privacy and, in accordance with the privacy law, this Privacy Policy outlines how we will protect your personal information.
Types of personal information we collect and why we need it
Personal information means any individual information about a person accessing or using our website including but not limited to, his or her first and last name, contact information (such as mailing address, telephone number and/or fax, and e-mail address), birth date, gender, occupation and financial information (such as credit card number) if products and services are purchased via our website.
To enable us to fulfil our responsibilities as a provider of products and services, Property to Retire may ask you to provide personal information about yourself. This may occur in the following circumstances:
- When you purchase a Property to Retire product;
- When you use, purchase or subscribe to a Property to Retire service;
- When we answer any of your requests or queries; or
- When we run competitions, prize draws and promotions.
If Property to Retire do not collect the personal information, we may not be able to provide you with the products and services or assistance you have requested.
Generally, however, you can visit many of the pages on our website without telling us who you are and without revealing any personal information about yourself.
From time to time Property to Retire may establish a business relationship with other persons or entities whom we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we may share information, including personal information, about you which will enable those persons or entities to contact you regarding products and services you may be interested in.
At any time, if you no longer wish to receive this additional marketing material let us or our business partner know, and your details will be removed from the marketing database.
Property to Retire will not disclose any personal information that you provide to us to any unaffiliated third party, except in accordance with this Privacy Policy.
Opt-out procedures
We may occasionally send you e-mails which may include, but may not be limited to, information about:
- Special offers and updates on products and services;
- Competitions, prize draws and promotions;
- Newsletters; or
- Website service related announcements.
At all times, you have the option of “opting-out” of receiving any future e-mails by sending an e-mail by following the ‘contact us’ function on this web site, with "unsubscribe" in the subject line and the specific correspondence you do not want to receive in the body.
How we collect personal information
Property to Retire do not collect personal information unless it is knowingly and voluntarily submitted to us by you.
Property to Retire collect the information in person, in writing, by telephone, through our website and by other electronic communication channels. Property to Retire collect this information through our staff, contractors and other service providers.
Wherever practicable, Property to Retire will ask you for the information directly. However, Property to Retire may need to contact others such as your employers, business associates, bankers, credit reference agencies and referees if you purchase products and services from us.
Persons who will see or have access to your personal information
Property to Retire may use and disclose your personal information: as required by law; to comply with a legal process; to investigate claims with respect to use of the website; as is reasonably necessary to enforce the terms of the Terms and Conditions; and as is reasonably necessary to protect the interests, rights or property of Property to Retire.
Property to Retire may also disclose personal information that you provide to our service providers with respect to the website, provided that such service providers have agreed to only use such personal information to the extent necessary to perform services on behalf of Property to Retire.
Otherwise, your information will only be seen or used by persons working for or on behalf of Property to Retire and our business partners. These people include but are not limited to our own staff, our contractors and our advisers.
Our information systems and files are kept secured from unauthorised access and all the persons working for or on behalf of Property to Retire have been informed of the importance we place on protecting your privacy and their role in helping us to do so. However, we will not be held responsible for events arising from unauthorised access or use of your personal information.
If you hold an account with Property to Retire then you are responsible for maintaining the confidentiality of your registration information and password, and for all uses of your password. You should remember to sign out of your Property to Retire account and close your browser window when you have finished using our website in order to protect against others' use of the website under your password.
Use of log files
As true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and clickstream data.
When a user accesses web pages on our website, our servers automatically log the user's information. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole.
If you want to check what personal information we hold about you
Subject to any legal restrictions Property to Retire would be happy to advise you what personal information Property to Retire hold about you if you request this. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide this information.
If you believe there are errors in our records about you, please let us know and Property to Retire will be happy to investigate and correct any inaccuracies.
Further information
If you would like further information on our Privacy Policy or if you have any concerns over the protection of the information you have given to us or that Property to Retire have collected from others, please contact us vis the ‘contact us’ function on this web site.
Privacy Policy Changes
Property to Retire reserves the right to modify this Privacy Policy in whole or in part at any time, so please review it frequently so that you stay informed about how we are helping to protect your privacy.